Privacy Policy

Effective Date: 11/09/2024

Zenious operates the online watch store located at www.zenious.store (the "Site") and is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from the Site. Please read this policy carefully before accessing or using the Site.

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms outlined in this Privacy Policy, please do not use the Site.

1. Information We Collect

We collect two types of information from users of the Site:

a) Personal Information

When you make a purchase or register on the Site, we may collect personal information that you provide, including:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Payment Information (e.g., credit card or bank details)

b) Non-Personal Information

We may also automatically collect certain information when you visit the Site, including:

  • IP Address
  • Browser Type and Version
  • Operating System
  • Device Type
  • Pages Visited
  • Referring URLs
  • Cookies and Usage Data (for analytics and user experience improvement)

2. How We Use Your Information

We use the collected information for the following purposes:

  • To Process Transactions: Your personal and payment information is used to process and complete your orders, including shipping and billing.
  • To Communicate with You: We may send order confirmations, shipping updates, and promotional emails (if you opt-in).
  • To Improve Our Services: We use non-personal information to analyze trends, track user interactions, and improve the functionality and performance of the Site.
  • To Prevent Fraud: We may use your information to detect and prevent fraudulent transactions.

3. Sharing Your Information

We will not share your personal information with third parties except in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers who assist in operating the Site, processing payments, fulfilling orders, or providing customer support. These third parties are obligated to keep your information confidential.
  • Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or if we believe such action is necessary to comply with a legal obligation, protect our rights, or investigate potential violations of our terms and conditions.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your personal data.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand your preferences, track site usage, and personalize your experience.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may impact the functionality of the Site.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correct: Update or correct any inaccurate or incomplete information.
  • Delete: Request the deletion of your personal information, subject to any legal obligations.
  • Opt-Out of Marketing: You can opt-out of receiving marketing emails by clicking the unsubscribe link in the email or contacting us directly at [insert contact email].

To exercise these rights, please contact us at zenious.store@gmail.com.

7. International Data Transfers

Your information may be stored and processed in Pakistan or other countries, which may have different data protection laws. By using the Site, you consent to the transfer of your information to countries outside your country of residence.

8. Children’s Privacy

The Site is not intended for use by children under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

Zenious 
Email: zenious.store@gmail.com
Phone: +92 326 0388577
Address: G-10/2 Islamabad

Thank you for shopping with Zenious. We value your trust and are committed to protecting your privacy.